Frequently Asked Questions
This should cover most questions that you have. If you need any additional help, don't hesitate to reach out at info@omnimart.com
What is OmniMart?
OmniMart is a one stop shop that showcases all of our products on one website. We started offering our products in 2019 on Amazon, Etsy, Ebay, Walmart, and Tiktok. We've fulfilled tens of thousands of orders through those channels before we finally decided that we'd like a little more control on what type of content that we are able to list. Amazon has continuously increased fees to sellers and chooses to favor low quality and priced items products from China. We wanted to sell on our own terms, hence OmniMart.com was born.
When will my Order Ship?
We've got fulfilment down to a science. We pack and ship orders Monday through Friday. As long as you order before 4:00pm MST, your order will be on it's way on the same day.
What is your Return Policy?
OmniMart offers 30 Day Hassle-Free Returns on all orders except for bulk quantities. If you aren't satisfied with your order, reach out to: support@omnimart.com for help with your return. Bulk Order returns will be charged a 30% restocking fee.
Can I Modify an Order After it's Placed?
We do our best to work with our customers when modifying or canceling an order, unless we have already packed your products. If you need help with your purchase, reach out to:support@omnimart.com for help.
Can I get Custom Products Made?
Absolutely! If you have a cool idea for a product or any custom order requests, reach out to us at:info@omnimart.com and we will be more than happy to accommodate you!
Does OmniMart offer Wholesale Pricing?
YES! If you would like to set up a wholesale ordering account, reach out to us at:bulk@omnimart.com for approval and custom dealer passwords.